reset My ICX 7150 and both Extenders passwords

[Mark]

Hi I am the first and only owner of my Arden Lennar home , I been having issues with both extender and icx7150 

I want to reset my passwords on both and start a fresh install. Need assistance 

[Imran_ruckus]

Hi @Mark 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that you need assistance in setting up your RUCKUS devices.

Please make sure your devices are connected properly in their place.

Please refer to the short guide link below about how to connect the devices as a reference:

Most common Setups for Lennar homes users:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...

Once you connect your devices as per the above explanation please factory reset your RUCKUS R510 Access Points as described in the below RUCKUS Lennar Base self-help guide.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Factory-reset-process-of-the...

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Mark]

Thank you for the quick reply.. My router and extender are set up just as your diagram shows I have 2) Eero extenders . In the box is  A att router / Modem, cable from there goes into 1st Eero  cable from 1st Eero goes into Ruckus 7150.  All other cables are plug into the ICX7150.   (cables  aka RJ45 ) 

I keep getting msg from att my ruckus 2 vulnerabilities on Ruckus unleashed

so if i do a full reset what are the default user name & password ?

[Imran_ruckus]

Hi @Mark 

Thank you for the response and the detailed information you shared.

The connection must be- Modem/Router (separate or Combo)>>>RUCKUS ICX-7150-C12P Switch>>>RUCKUS R510 Unleashed Access Points or any other extenders or any devices (In 12 ports)

For the factory reset process of the RUCKUS Unleashed Access Points, please refer to the below RUCKUS Lennar Knowledge Base self-help guide.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Factory-reset-process-of-the...

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.