power surge at house. lights on three access points not working / lighting up

[Jacoby1]

major power surge at house. main Ruckus hub was plugged into APC surge back up in AV Closet. Att modem seems to have been knocked out from surge, replacement on way. lights on three access points not working / lighting up. Main hub lights on back still lighting up! please help.

[Jacoby1]

i am home from work and trying to figure it out right now. will update shortly. thank you for checking in

[Imran_ruckus]

Hello @Jacoby1 

I hope this message finds you well.

Thank you for your prompt response and the provided update.

Should you encounter any challenges during the troubleshooting process, please do not hesitate to contact me for assistance.

Thank you once again for your patience and cooperation.

Best regards,

Imran Sanadi  
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @Jacoby1 

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @Jacoby1 

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @Jacoby1 

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community