07-03-2023 11:24 AM
we had a power outage. The internet is working fine but their is no power to the access point. on the board itself has a green and amber light. Please advise.
07-03-2023 11:40 AM
Hi @Shar
Greetings of the day,
Based on your description, it seems that your switch has one green and one yellow light, which means that the switch is stuck in boot mode.
Please follow the below steps to solve the issue.
1-Please try to disconnect from the Power outlet the ICX- 7150 and reconnect it.
2-Please try to press the reset button using a paper click or a small stick
Video link:https://www.youtube.com/watch?v=6jHMTdo_hK4
Please let us know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community
07-03-2023 06:16 PM
i did the reset. Now the green light is solid but the amber/orange light(10) are blinking from last 15 mins. Whats next ?
07-04-2023 05:30 AM
Hi @Shar
Thanks for your response.
If the resetting process doesn't work, we need to perform a software recovery.
Here is the quick guide to perform software recovery.
How to perform a Software recovery on an ICX7150 switch
Ruckus ICX Recovery Load boot code from boot monitor
https://www.youtube.com/watch?v=RHriOYYD_iI&t=7s
Note: after fixing the issue of the Switch been stuck in boot mode, please perform an upgrade to the code 08095g UFI and upgrade both partitions with the switching code file named SPS08095gufi.bin, so perform the software recovery using the code 08090k with the upgrade image file named SPS08090k.bin, then when the switch is back to normal upgrade to the file SPS08095gufi.bin for both partitions primary and secondary.
1.Upgrade a Switch ICX-7150-C12P using a USB flash drive
2. Upgrade a Switch ICX7150-C12P via TFTP
3. Upgrade a switch via Web GUI (ICX7150 Switch)
Please let us know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community
07-04-2023 02:17 PM
i did everything as per the instruction. My ethernet is on the right spot 13 . My ping is not successful 192.168.0.2 no matter what. What am i missing ? is there a way for me to connect to a tech?