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RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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please help me

annavalvo
New Contributor

‎11-07-2022 02:19 PM

My wifi extenders stopped working randomly. They use to work fine, the lights were on, these are the ceiling units (r150). I called Ring, who took over for amazon, they told me I needed to troubleshoot with the switch icx7150. I sent them an image of my wifi cable closet and there was apparently no icx7150 in there. I have no idea where lennar or Amazon may have installed it. I have no idea what to look for or what questions to ask. my home was a brand new bought at the very end of 2019, I'm so frustrated. please help me

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