not Working

[Chiefengineervd]

I have ruckus R550 Installed , while removing it from Wall mount i mistakenly reset it. Since than it is not working there is green indication light on CLt and power . but there is no wifi .

[Imran_ruckus]

Hi @Chiefengineervd 
Greetings!!!

Thank you for contacting the RUCKUS Community forums.

Could you please let me know if this is a Lennar Home RUCKUS devices setup?

Please confirm.

Thank you again.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Chiefengineervd]

yes it is?

[Imran_ruckus]

Hi @Chiefengineervd 

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community. 

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you are encountering issues after mistakenly resetting the RUCKUS Access Point.

To assist you further, could you please follow these steps:
1. Disconnect the Ethernet cable from the affected AP that is currently connected to the RUCKUS ICX-7150-C12P switch port.
2. Reconnect the Ethernet cable to one of the remaining 1-in-12 ports, as highlighted in the screenshot below.

After making this change, please observe the behavior of the AP if it works and let me know the results.

Thank you for your patience and cooperation.

Best regards,

Imran Sanadi  
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @Chiefengineervd 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community