Hi @longjackshen
I hope you are doing well.
Thank you for your response and update.
Since the hard reset has not resolved the issue, the next step is to perform a Software Recovery on the switch.
Please refer to the following RUCKUS Lennar Knowledge Base article for detailed instructions on the Software Recovery process:
https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-Switch-with-an...
Initiate the Software Recovery process as outlined in the article, and let me know if you encounter any issues along the way.
Thank you for your patience and cooperation.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community
