no configure.me

[jhandely]

I just moved into a Lennar home and I want my Verizon wireless network to be distributed through my house through two already existing APs. I would like to use the app on my phone however it keeps telling me I need to set my mobile wifi to Configure.Me, however Configure.Me does not exist. Do I need to do a factory reset on my access points? How can I get Configure.Me to appear?

Both my APs are powered and the 5G and 2.4G indicator lights are amber.

I look forward to your assistance and please, I beg you, do not just send me these links

https://www.youtube.com/watch?v=j8I5aVwMNMg

https://www.youtube.com/watch?v=z4zbJcBSuuw&t=147s

and especially https://www.youtube.com/watch?v=vFD_ByQWGH0&t=10s

Thank you so much

[Otagustin]

Were you able to find a fix for this? I have the same exact issue.

[Imran_ruckus]

Hi @Otagustin 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well

To avoid confusion with posts, you can create your own post with the problem you're facing and a detailed description of the network issue and what you've done so that we can guide you properly.

Thank you again for understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Imran_ruckus]

Hi @jhandely 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well!

Apologies for the inconvenience caused.

Could you please let me know if you are still facing this issue?

Thank you for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.