icx 7150 error can't get kernel image

[Alex1]

Tried loading via tftp and USB with no luck using Solved: RUCKUS Forums - ICX 7150 not booting after being unplugged - CommScope RUCKUS Community Foru...

Ruckus Wireless Bootloader: 10.1.15T225 (Jan 30 2019 - 23:08:47 -0800)

Booted from partition 1
DRAM: Validate Shmoo parameters stored in flash ..... OK

ICX7150-12 (POE), PVT1
SYS CPLD VER: 0x4 Released Ver: 0xa
Writing Shmoo values into flash .....

device 0 offset 0xbfe00, size 0x200
device 0 offset 0x0, size 0xc0000
Enter 'b' to stop at boot monitor: 0
device 0 offset 0x0, size 0xc0000
bootdelay: ===
Booting image from Secondary

NAND read: device 0 offset 0x4000000, size 0x2000000
33554432 bytes read: OK
Wrong Image Format for bootm command
ERROR: can't get kernel image!
could not boot from secondary, no valid image; trying to boot from primary
device 0 offset 0x0, size 0xc0000
BOOTING image from Primary

NAND read: device 0 offset 0x0, size 0x2000000
33554432 bytes read: OK
Wrong Image Format for bootm command
ERROR: can't get kernel image!
ICX7150-Boot>

[Imran_ruckus]

Hi @Alex1 

Greetings of the day!!!

Thank you for the response and the information you shared.

The connections are correct, now we may need to factory reset the APs. Please follow the below process to factory reset your APs to configure them with a new SSID.

IMPORTANT NOTE: To perform a factory reset correctly on one of the access points, you must disconnect the rest of your other access points from the "ICX-7150-switch". For example, if you have 3 access points, you should go to the switch and disconnect 2 of the cables to turn off the "2 access points" and only leave 1 connected with which we are going to work the factory reset once you configure the access point and make sure all is good, go ahead and reconnect the other Access Points back.

Physical Factory Reset of RUCKUS Access Point:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Physical-Factory-Reset-an-Ac...

Ruckus Unleashed Set-up using your Mobile:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Ruckus-Unleashed-Set-up-usin...

Ruckus Unleashed Set-up using Web:

https://www.youtube.com/watch?v=j8I5aVwMNMg

Password recovery setup:

https://www.youtube.com/watch?v=sqnG8fupaLk

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

Lennar Home Community.

[Alex1]

Hi I reset the AP and here is what I’m seeing in the app.

 

 

[Imran_ruckus]

Hi @Alex1 

Greetings!!!

Hope you are doing well!!!

Thank you for the information you shared.

Please try to reboot your Switch and check the Unleashed dashboard. Sometimes the Switch may require a hard reboot (disconnect and connect the switch from the power outlet). Also, Unplug and plug the ethernet cables from the Switch ports panel and plug them back again.

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.