i need help accessing the website / dashboard to make changes to my home wifi

[Ace_Zepeda]

it has been a couple of years since I have made any changes to my home wifi.  However, i have a need to change the password and I can't access the website to do so.  i need help!

[Imran_ruckus]

Hi @Ace_Zepeda 

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community. 

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you need assistance in creating/changing your Wi-Fi Password.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

To better assist you, please try the below steps.

Please log in to your Unleashed system using the Master AP IP Address OR https://unleashed.ruckuswireless.com/ and create multiple Wi-Fi networks as required. Please refer to the Guide and Video below for the same.

If you can’t access using the above link and don’t know the IP Address of the Access Points. Please refer to the below guide to find the IP Address of the Access Point to log into the RUCKUS Unleashes dashboard.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-access-the-Command-Li...

You should see the below-Unleashed dashboard after finding the IP Address of the AP. Try to log in

Process to change the Unleashed Wi-Fi Network Name/Password.

Select Wi-Fi Network>>Select your WLAN Network (SSID)>>Edit WLAN>>Change the password 

(Please refer to the below screenshots)

For creating a New Wireless WLAN (SSID):

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Creating-a-New-Wireless-WLAN...

Video: https://www.youtube.com/watch?v=eSl_8rs1QnU

Please check and let me know if that works or let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[benstokes12]

Have you tried resetting your router to factory settings to regain access and then change the password?

[Imran_ruckus]

Hi @benstokes12 

Thank you for your prompt response.

Please note that the password and Wi-Fi names can be easily modified by accessing the RUCKUS Unleashed Access Points management system (described in my previous post), eliminating the need for a complete factory reset.

Thank you once again for your assistance.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @Ace_Zepeda 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community