12-08-2022 08:15 AM
I restarted the modem because xfinity asked to do that to receive new signal. After that, the ruckus device doesn't produce signal for the wifi network. I don't know how to fix that. I 've unplugged and plugged back the ruckus device but it still didn't make the wifi working.
12-09-2022 06:25 AM
What do you mean by saying " I recommend you start there."
12-09-2022 06:29 AM - edited 12-09-2022 06:35 AM
Hi @ruckustupig
What I recommend is to investigate or verify what changes were made to the ISP gateway router, since after the reboot Ruckus stopped working, this is a clear sign that something else happened.
If you did not touch the ruckus devices or there was no change, your APs should not have stopped obtaining IP addresses from your local router.
Best Regards
Fernando Vasquez
12-08-2022 08:30 AM
can anyone go to my home to fix it