05-16-2026 12:24 PM
How do I change the username for the Unleashed app?
05-18-2026 06:12 AM - edited 05-18-2026 06:12 AM
Hi @Gzh
Greetings!!!
Thank you for reaching out to the RUCKUS Lennar Home Community.
We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.
Based on the information provided, it appears that you need assistance with changing username for the RUCKUS Unleashed.
We apologize for any inconvenience this has caused and are committed to assisting you promptly.
Before you proceed please note that it can be changed with RUCKUS Unleashed Web Management Interface and you must be aware of current login username and password.
Please refer to the mentioned Video from approx. 2:50 Minutes
https://www.youtube.com/watch?v=WlIH_NjD010
Please let me know how it goes and should you have any further questions or concerns, feel free to reach out.
We appreciate your cooperation and look forward to resolving this matter for you promptly.
Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support
