CommScope RUCKUS Community Forums

dhaval2705 · ‎07-12-2023

Hello,

I have two access points mounted to ceiling which has no power since a day now.

I have tried what I can such as disconnect and connect back main switch to power source multiple times. Also tried reset the main switch by pressing reset button while putting the plug back to power source but not working. Any help will be appreciated to get things back on track.

dhaval2705 · ‎07-12-2023

Can you please send me link for Mac instead windows. Thank you

Jayavidhya · ‎07-12-2023

Hi @dhaval2705

Please follow the below steps for MAC console access to switch also steps to perform software recovery.

Mac iOS system solution

1-Install the drivers on your machine to read the cable type C to console the switch ( ICX-7150-C12P )

Software:

Link:https://www.silabs.com/developers/usb-to-uart-bridge-vcp-drivers?tab=downloadshttps://www.silabs.com...

Link:https://support.ruckuswireless.com/software/1413-brocade-ruckus-7150-usb-serial-driver-mac

2-After successfully installing the Mac Drivers, open the Mac terminal, when you see the command prompt do the following:

Enter this command:

ls /dev/cu.*

This command will display something like this:

One of those logs will say something similar to /dev/cu.SiLabs_Serial (which is related to the drivers you installed)

3-Then enter the following command using the name of the installed driver that was displayed:

screen /dev/cu.SiLabs_Serial 9600

4-Hit Enter and you will have access to the ICX7150’s CLI. (Command Line)

Video link as reference: https://www.youtube.com/watch?v=1AcJokMm78U

Once you got the access to the switch CLI please follow the below link to perform software recovery process.

How to perform a Software recovery on an ICX7150 switch

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re...

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

dhaval2705 · ‎07-12-2023

How to open Mac terminal in step 2. I have finished step 1 and downloaded both softwares.

Jayavidhya · ‎07-13-2023

Hi @dhaval2705

Thanks for your update.

To open MAC terminal please follow the below steps.

Click the Launchpad icon in the Dock, type Terminal in the search field, then click Terminal.

Or

In the Finder , open the /Applications/Utilities folder, then double-click Terminal.

Once you opened the terminal please enter the following commands.