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can't access the admin dashboard for R510

jbk3
New Contributor II

I completed the configuration and set up admin name and PW.

But I never got to the Dashboard.

Every time I use the Unleashed Ruckus wireless it either gets blocked or takes me to support.

What is the link to the Dashboard login?

1 REPLY 1

Imran_ruckus
Moderator
Moderator

Hi @jbk3 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that you are trying to set up your RUCKUS Access Points.

Are you able to see a Wi-Fi SSID broadcasted from your RUCKUS R510 Access Points and connect to the Internet with the same?

Please note, that Amber lights on 2.4G and 5G is a normal behavior.

If 2.4G and 5G lights are amber, it states that the connectivity is up and there are no devices/clients connected. When any device/client connects to the 2.4 or 5G radio the lights turn green. Please refer to the below link for more information about the light status of the RUCKUS R510 Access Point.

https://docs.commscope.com/bundle/unleashed-200.9-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498F...

Please refer to the short guide link below about how to connect the devices as a reference:

Most common Setups for Lennar homes users:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...

Please check and let me know if you have any queries in this regard.

Thank you again for your patience.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.