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Won't boot after power outage.

New Contributor

There is a green light on PWR, and a yellow light on SYST.

I'm not a network guy, need help, my wife and I work from home and are down.

Placed a support ticket with Ruckus and was sent here because I am a lennar home owner. (which is insane I need tech support by phone).

I found someone with same issue and followed the steps suggested which was to do a factory reset. I think I did that but I still can't get this to work.


New Contributor

Now all the lights are blinking yellow non-stop.

How do i get phone support? Even if I do reset this switch I have no idea how to configure it, how to connect to it, or anything. 

This is a nightmare.

Somebody please help me.

admin test

Hi @JoeT 


Thank you for contacting Lennar Home Community.

Hope you are doing well!!!

Thank you for the detailed information you shared.

As per the case description, I could understand that your RUCKUS setup is not working after a brief power outage. 

As you mentioned, there is an amber/orange light on the "SYST" and a green light on the "PWR" on the Switch. Meaning the Switch is stuck in the boot mode.

Basically, due to the power outage/ power spike, the switch went to a state that we call ‘boot mode’ that is not able to boot up properly. 

Please follow the below steps to fix this issue:

First, we will try to reset the Switch as described below:

1. Please try to disconnect from the Power outlet the ICX-7150 and reconnect.

2. Please try to press the reset button using a paper click or a small stick 

  • Remove power from the switch.
  • Press and hold the Reset button while applying power to the switch.
  • After all the system LEDs flash amber, release the Reset button.

Below is the Guide and Videos link for your reference:

Video link:



IF RESET DOESN’T WORK: Please follow the below steps.

If the reset does not make any difference, we need to perform a software recovery since it can be that the image flash is corrupted in basic words the unit is not able to boot up properly and need re-install the image to boot up properly.

Below is the Guide and Video Link to perform the Software recovery process:

Please refer to the below guide and Video link:

Video Link:

Please let me know if you have any queries in this regard.

Thank you again for your patience.


Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Thanks for replying.

I still haven't resolved this issue yet.

First thing I need help with is actually connecting a lap top to the switch so I can work on it at all. 

I was the one who originally set up the switch 3 years ago but I don't remember how I was able to access it. I want to say I had to download a virtual version of hyper-terminal or something and use some strange cable.

Is there a way to just ran a standard network cable from my laptop to the switch so I can access it directly?

Once past that step I can probably walk through the setup or whatever I need to do.

I'm sure i'll have dozens of questions too.