11-19-2023 08:14 AM
The lights went off and on then the access point did not work. I unplugged internet and back in then unplugged switch box and back in. Lights on front of access point were green but the back had an orange light flashing. Unplugged the cable from access point to switch but now the thermostat is going off and in line and Alexa will not play and phones will not connect What do I need to do Thank you
11-20-2023 07:50 AM
Hello @Nbirdwell
Please apply a factory reset to the AP and then follow the instructions in the below how-to video.
https://www.youtube.com/watch?v=z4zbJcBSuuw
11-21-2023 02:01 PM
Yes it is a lennar home we purchased from someone not lennar directly. I purchased the switch and set it up 3 years ago
11-21-2023 02:01 PM
I am pressing reset on the access point and will follow the video
11-21-2023 02:15 PM
I do not have a configure me option. And the light on the back is flashing green now.