Wired Internet Connection Keeps Dropping

[clew1307]

I just moved into an Lennar Home, I connected my Xfinity modem to the Ruckus and I have internet access. I have my PS5 hardwired, but the internet connect 7150 switch, but my internet connection keeps dropping. Can anyone help with this?

[MariaC862]

Hi Clew1307,

Thank you for posting. Could you please indicate how frequently is the connection dropping?

Does this issue impact all devices? (wired and wireless)

If the answers are, respectively, very often and yes then I suggest trying this guide: 

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-ICX-7150-C12P-...

The guide refers to a known issue that is caused by misconfiguration, I can be triggered by an unexpected reboot. I causes symptoms like: intermittent internet connection on all devices, wired and wireless. 

Let me know how it goes and if you have any questions.