01-05-2023 11:09 AM
Cox repairman had to reroute from Ruckus to Cox router for wifi to work and said Ruckus box is broken
01-05-2023 12:54 PM
Hi @arizdare
Please describe what is the Issue and to what box of RUCKUS you are taking the Access Points in the ceiling or the ICX7150 Switch in your cabinet.
1:Please, confirm if the Switch is powering up.
2:Please confirm if the ICx7150 Switch SYST LED light is amber or green
3:1:Please, confirm if the Access points are powering up.
Best regards,
Yarenis Hernández.
Technical Support Engineer | L2 TAC Wired | Lennar Home Community