Wifi Connectivty Awful - Rest of AP does not fix issue - CONFIGURE.ME network will not show

[kendralynnn]

Help! I bought my home in late 2018. I have an AP right above my office in my home. I can no longer have video calls without awful connectivity. Tried using a paperclip to reset the AP - It finally got back to three green lights. Went to Unleashed app (that used to let me "manage network" but now says I am not connected). Tried to go to "Typical Install" but CONFIGURE.MEE network never comes up under Wifi networks on my phone. HELP! I work from home and can't have connectivity like this and I am NOT techy. Rukus has been no help and I don't know what to do! I am in Irvine, CA so next is if someone knows a company that is familiar with this and can help...