Web address to access my Ruckus from PC

[regtay23]

I am having a problem with my copy machine that is connected by Ethernet and I need to manage the static IP address. I have not tried/nor needed to access my unleashed portal for quite a while and now that I do, I cannot log in to https://unleashed.ruckuswireless.com/admin/login.jsp, anymore, it says:

Hmm. We’re having trouble finding that site. We can’t connect to the server at unleashed.ruckuswireless.com.

I can access the app, but all I see there is the WiFi. I need to get back into the panel where I can see the wifi, make changes and also see the Ethernet stuff.

Am I using the wrong website? Back when we bought our Lennar Home, Ruckus helped me get in there and showed me around. Any help appreciated.

[Vásquez_Fer]

Hello @regtay23 

Hope you are doing well ! 

1-I strongly suggest you check in another browser to go to the https://unleashed.ruckuswireless.com or http://unleashed.ruckuswireless.com

2-If you have access to the unleashed app  once you inside there is like a circle option call "Total Access Points" like the following picture:

I suggest you open the details of the Master Access Point:

Copy and paste that IP address into in the URL of the web browser on your PC that should redirect you to the managed web interface as shown in the below picture:

The mobile app is the same as the web interface here is a short video as reference:

https://www.youtube.com/watch?v=L_oAReVK1qo

https://www.youtube.com/watch?v=SjDaWKe9qxQ

I will leave some guides that can help you on this:

How to find my Ruckus “Devices IP address” using free applications

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-find-my-Ruckus-Device...

Creating a New Wireless WLAN (SSID)

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Creating-a-New-Wireless-WLAN...

Best Regards 

Fernando Vasquez