To see and change password etc., to your unleashed Wi-Fi network below is the process.
Please browse and login to your Unleashed account.
Select Wi-Fi Network>>Select your WLAN Network (SSID)>>Edit WLAN>>Change the password
(Please refer to the below screenshots)
I would suggest you create a new WLAN/SSID and create a separate 5G network from your Unleashed Access Point, connect to the new Wi-Fi SSID from your iPhone, and try to log in on the Unleashed App. (Use the same username/password you use to log into Unleashed on the web browser)
Thank you for contacting RUCKUS Lennar Home Community.
Hope you are doing well!!!
Thank you for the information you shared.
As per the case description, I could understand that you are unable to log in to the RUCKUS Unleashed app.
Could you please login to your Unleashed system on a web browser using Master AP IP Address or ‘unleashed.ruckuswireless.com’? Please check the current version of your Unleashed Access Points and share a screenshot of the same.
Please refer to the below screenshots for more information on how to know your Unleashed Access Points version details.
Please check, help us with the above-requested information, and let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
I am able to login via the web. I do not see the config for 2.4GHZ or 5GHZ and the wifi passwords and how to see them. Is there a reason the same username/password is NOT working in the app on the iphone?