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RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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Unleashed App

btodiwalla
New Contributor

‎11-14-2025 01:20 PM

I am unable to manage my network via the Unleashed App. Everytime I log in I get an error message saying "You are not connected to Unleashed Network. Go to Settings?" However, I am connected to the Unleashed Network and I am able to log in successfully and manage the network via my desktop computer. I need to be able to manage it from my app. Please help!

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6 REPLIES 6

pinky_ruckus
Valued Contributor III
In response to btodiwalla

‎11-18-2025 05:28 AM

Hello @btodiwalla ,

Thank you for sharing the response.

We are glad to know that the issue is resolved.

NOTE: Please feel free to mark the post as ACCEPTED SOLUTIONS.

Please feel free to contact us if there are any issues in this regard in future.

Thank you for your patience and understanding.

 

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

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BNS567
New Contributor

‎11-17-2025 04:19 PM

That worked. Thanks!

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