Unit is down

[LetsGetIt]

System is down. Switch is offline as well as one of two repeaters. I had unplugged the switch several times to include one 12 hr time period. Any technical assistance will be appreciated. Thank you. 

[Vásquez_Fer]

Hi @M8 

What about the SYST light and PWR ? 

Best Regards 

Fernando Vasquez 

[M8]

The numbers I previously gave you where I see green lights are numbers at the base of each port. The reset button is on. I do not know what syst is....this is so vrustrating. The box on tne ceiling is still red. No green lights

[Vásquez_Fer]

Hi @M8 

Thanks for the details provided, seems your AP is stuck in boot mode, and a factory reset is required, please follow up the next guide.

Physical Factory Reset, an Access Point Ruckus

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Physical-Factory-Reset-an-Ac...

How to factory reset or factory default different type of Ruckus Access points? Article

https://support.ruckuswireless.com/articles/000012418

Best Regards 

Fernando Vasquez 

[LetsGetIt]

I’m seeing green lights. 

[LetsGetIt]

One of the APs now has an orange light.