Unable to login to router/switch

[pptp]

Hello,

My system was set up via Amazon home but that was several years ago and they are no longer helping my account.  I have no idea what my username and password are.  The standard suggestions for Lennar homes do not work.  I have a router/switch and 2 access points.

I am unable to login to using the IP address.  It says Protected Object This object on the ICX7150-C12 Switch is protected.

Thank you in advance for any help!

[Imran_ruckus]

Hi @pptp 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @pptp 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community