RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
10-24-2024 07:55 PM
Out of nowhere our Ruckus system stopped working. No power outage occurred, and nothing changed with the set-up. I've gone through every step that I'm capable of and I can't seem to crack the code as to what happened or how to get the system up and running again. We have interne ISP/modem. All appropriate lights are on/green with the Ruckus system. I factory reset and was able to setup one of the r510's but there is no internet through that connection. The "old" network still shows in the WLAN list once I plugged all Ethernet cords back into the switch but I still have the same issue when I try to connect there - Unable to obtain IP address. I'm at a total loss and have no idea what to try next. Any guidance is very much appreciated.
