RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
08-14-2024 08:26 AM
Hello,
I recently had a power outage and received a new switch and now my ruckus switch and access points are working; however, I’m unable to access the app and I want to make sure that if this ever happens again I do have access to it. I don’t remember my password or username. I also did try the default password and username (super sp-admin), but that didn’t work.
