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Turned off both bands can’t access AP wifi

502angler
New Contributor

I believe I may have accidentally turned off both bands (2.4/5) through unleashed mobile. Now I am unable to see my network. I can see my router wifi still if I turn it on. Both of my AP’s have solid green light on power but nothing for 2.4 or 5. I have tried accessing the switch through putty but it is above my understanding. Please help.

3 REPLIES 3

vijaykuniyal
RUCKUS Team Member

Hi 502angler,

You can access the Unleashed AP GUI with Unleashed AP IP address via cable network using a Web browser and then you can re-enable the AP radio.

From web Login page>>>>>

vijaykuniyal_0-1668368232968.png

Select Access Point>>>>>

vijaykuniyal_1-1668368291506.png


Select AP Summary>>>>>Edit

vijaykuniyal_2-1668368794150.png
Verify Status of WLAN service>>>> If Disable>>>Change to Enable on both the radio and Click OK.

vijaykuniyal_4-1668368965651.png

Same settings can be verified from individual AP>>>>>Edit>>>> if WLAN service>>>>>Override Group Config is in checked state and Disable>>>>Change to Enable.

vijaykuniyal_5-1668369098335.png

 

vijaykuniyal_6-1668369157278.png

 

Vijay Kuniyal

Staff Technical Support Engineer

CCNA RnS | CCNA Wireless | CWNA | RASZA | Meraki CMNO | RACPA

briana1917
New Contributor

I have the same issue. How do i get to that web page? please help me step by step. Not very tech savy

Hi,

You will need to know the IP address of your AP, which will be in below format and you need to open the below link in a browser and then follow the steps provided previously.

https://10.176.27.50/

Vijay Kuniyal

Staff Technical Support Engineer

CCNA RnS | CCNA Wireless | CWNA | RASZA | Meraki CMNO | RACPA