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Trying to upgrade switch but no com found in device manager (COM & LPT)

Randy
New Contributor

‎01-26-2023 03:52 PM

I’ve been trying to upgrade my Ruckus switch to regain Wi-Fi and setting up connection between switch and computer and when I go to device manager and click on (COM & LPT) there are no com choices just virtual. I tried inputting the virtual com but Putty doesn’t recognize them. I’ve been attempting this for the better part of nine hours now. Really frustrated. Any ideas?

Thank you,

Randy

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