01-13-2025 04:17 PM
My unit was unplugged for a moment and got stuck in boot mode.
I was successful in getting it to “factory” restart but the lights are just continuously blinking and nothing is connecting again - please help.
01-13-2025 04:19 PM
01-14-2025 05:16 AM
Hi @Kerickson516 ,
Greetings!
Thank you for contacting RUCKUS Lennar Home Community.
I hope you are doing well!!!
Thank you for the information you shared.
From the case description, I understand that the Switch is stuck in the boot mode.
Please follow the below RUCKUS Lennar Knowledge base self-help article which will help you to fix the issue when the Switch is in boot mode.
Please follow the steps as mentioned in the article and let us know if you are getting stuck at any point.
Thank you for your understanding.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.
01-14-2025 07:08 AM
So I am attempting a factory reset again and it is continuing to flash
01-14-2025 07:11 AM
So I am attempting a factory reset again and it is continuing to flash for quite sometime. Am I meant to do something else at this point?