Title: ICX7150-C12P from Lennar Home – Some Ports Dead, Need Replacement Advice

[hank_wang_7zv8w]

Hello,

I have a Ruckus ICX7150-C12P switch that came with my Lennar home. Recently, several of the ethernet ports stopped working — when I connect a computer, there is no link light and no connectivity. The uplink ports still work fine, so it seems like a partial hardware failure.

Device info:

Model: ICX7150-C12P (12-PRT POE+ COMP 2X1G SFP+)

Thank you very much for your help.

[Imran_ruckus]

Hi @hank_wang_7zv8w 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support