Technically Issue- Router is not working.

[pinder7aulakh]

Router has power but it’s not working. We tried to switch off and Back ON but it’s still not working.

[Imran_ruckus]

Hi @pinder7aulakh 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[pinder7aulakh]

Hello 

I have attached pictures.

let me know next step?

[Imran_ruckus]

Hi @pinder7aulakh 

Greetings!

Apologies for the inconvenience. As this case is now closed, we kindly request you to raise a new case for any further assistance on RUCKUS Lennar Support

Thank you once again for your understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[pinder7aulakh]

how can i create again?

i dont know how to do it now?

[Imran_ruckus]

Hi @pinder7aulakh 
Thank you for the response.

You could raise a new post with the detailed description on RUCKUS Lennar Support

Thank you again for your understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support