Switch issues

[Jjustice]

I have tried resetting my switch several times as other posts have suggested and all I have gotten were flashing amber lights every time. There is still no power too my AP on my ceiling either. 

this issue came after a power outage. I’m not a very tech savvy person and I’m very frustrated that there is no actual support I can call too walk me through fixing this issue besides this forum. 

[pinky_ruckus]

Hi @Jjustice ,

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community

[Jjustice]

As I have stated in previous responses I had to hire an outside technical company too come and fix the issue. It cost me $385 dollars for them to fix an issue that an actual support team could’ve done. Please consider this issue closed no thanks too your platforms help and do not reach out too me any further as I will not reach out here. 

[pinky_ruckus]

Hello @Jjustice ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hello @Jjustice ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hello @Jjustice ,

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community