CommScope RUCKUS Community Forums

ramirezcrisaf · ‎09-03-2024

Switch is an icx 7150-c12p. at the moment no port is providing POE. I have to use an injector to have the Ruckus AP working. I have to restart the switch a lot for maybe a port or 2 to work. Things are working slow as well.

I have things connected to 9 of the ports and only 4 are showing up. Switch says POE is ok but it is not. Temperature is ok. Please see output from switch below. Please let me know what we can do to replace. This switch is broken.

telnet@ICX7150-C12 Switch# show chassis
The stack unit 1 chassis info:

Power supply 1 (AC - PoE) present, status ok

Fanless model

Slot 1 Current Temperature: 70.5 deg-C (Sensor 1), 10.0 deg-C (Sensor 2), 57.2 deg-C (Sensor 3), 52.8 deg-C (Sensor 4)
Slot 2 Current Temperature: NA
Slot 3 Current Temperature: NA
Warning level.......: 100.0 deg-C
Shutdown level......: 109.0 deg-C
Boot Prom MAC : d4c1.9e1e.783b
Management MAC: d4c1.9e1e.783b

Port Link State Dupl Speed Trunk Tag Pvid Pri MAC Name
1/1/1 Down None None None None No 1 0 d4c1.9e1e.783b
1/1/2 Down None None None None No 1 0 d4c1.9e1e.783c
1/1/3 Down None None None None No 1 0 d4c1.9e1e.783d
1/1/4 Down None None None None No 1 0 d4c1.9e1e.783e
1/1/5 Down None None None None No 1 0 d4c1.9e1e.783f
1/1/6 Down None None None None No 1 0 d4c1.9e1e.7840
1/1/7 Down None None None None No 1 0 d4c1.9e1e.7841
1/1/8 Up Forward Full 1G None No 1 0 d4c1.9e1e.7842
1/1/9 Up Forward Full 1G None No 1 0 d4c1.9e1e.7843
1/1/10 Down None None None None No 1 0 d4c1.9e1e.7844
1/1/11 Up Forward Full 1G None No 1 0 d4c1.9e1e.7845
1/1/12 Up Forward Full 100M None No 1 0 d4c1.9e1e.7846
1/2/1 Down None None None None No 1 0 d4c1.9e1e.7848
1/2/2 Down None None None None No 1 0 d4c1.9e1e.7849
1/3/1 Down None None None None No 1 0 d4c1.9e1e.784a
1/3/2 Down None None None None No 1 0 d4c1.9e1e.784b
mgmt1 Down None None None None No None 0 d4c1.9e1e.783b

ramirezcrisaf · ‎09-04-2024

I am not able to replicate the issue to provide a screen shot. When trying to do copy tftp flash 192.168.1.166 SPS08095gufi.bin primary, I kept getting errors. It will start but say that the firmware was not compatible for this hardware or something along those lines. Using the SPS08090kufi.bin seem to work on CLI but I kept following the web GUI steps. Now I have SPS08090kufi.bin, see below. Now that I have the update it seems to want to take the other older firmware upgrades.

I was able to install 08080f but when warm restarted switch was dead. I waited a while but had to do a hard power reset. So, to me the better version is 08090k so far. We will see how this works. So far so good. Thank you for your assistance.

telnet@ICX7150-C12 Switch# sh flash
Stack unit 1:
NAND Type: Micron NAND 2GiB (x 1)
Compressed Pri Code size = 29360128, Version:08.0.90kT211 (SPS08090k.bin)
Compressed Sec Code size = 28314668, Version:08.0.61aT213 (SPR08061a.bin)
Compressed Pri Boot Code size = 786944, Version:10.1.18T225 (mnz10118)
Compressed Sec Boot Code size = 786944, Version:10.1.10T225 (mnz10110)
Code Flash Free Space = 1224908800

Port Link State Dupl Speed Trunk Tag Pvid Pri MAC Name
1/1/1 Down None None None None No 1 0 d4c1.9e1e.783b
1/1/2 Up Forward Full 100M None No 1 0 d4c1.9e1e.783c
1/1/3 Up Forward Full 1G None No 1 0 d4c1.9e1e.783d
1/1/4 Down None None None None No 1 0 d4c1.9e1e.783e
1/1/5 Up Forward Full 100M None No 1 0 d4c1.9e1e.783f
1/1/6 Down None None None None No 1 0 d4c1.9e1e.7840
1/1/7 Up Forward Full 1G None No 1 0 d4c1.9e1e.7841
1/1/8 Up Forward Full 100M None No 1 0 d4c1.9e1e.7842
1/1/9 Down None None None None No 1 0 d4c1.9e1e.7843
1/1/10 Up Forward Full 1G None No 1 0 d4c1.9e1e.7844
1/1/11 Down None None None None No 1 0 d4c1.9e1e.7845
1/1/12 Up Forward Full 1G None No 1 0 d4c1.9e1e.7846
1/2/1 Up Forward Full 1G None No 1 0 d4c1.9e1e.7848
1/2/2 Down None None None None No 1 0 d4c1.9e1e.7849
1/3/1 Down None None None None No 1 0 d4c1.9e1e.784a
1/3/2 Down None None None None No 1 0 d4c1.9e1e.784b
mgmt1 Down None None None None No None 0 d4c1.9e1e.783b

View solution in original post

Imran_ruckus · ‎09-03-2024

Hi @ramirezcrisaf
Greetings!!!

Thank you for contacting the RUCKUS Community forums.

Could you please let me know if this is a Lennar Home RUCKUS setup?

Please confirm.

Thank you again.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

ramirezcrisaf · ‎09-03-2024

yes is a Lennar Home Ruckus setup

ramirezcrisaf · ‎09-03-2024

Thank you for responding so quick. I work from home and this issue seems to be getting worse as time goes one. POE ports have been going down one by one. At this time none are working. My doorbell and access point and other devices are down because of this.

Imran_ruckus · ‎09-03-2024

Hi @ramirezcrisaf

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community.

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you are encountering intermittent internet connectivity.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

In the CLI, please execute the following commands and provide the outputs:

enable

show version

show flash

show inline power

show inline power detail

show interface brief

show ip address

Please share all the command outputs or screenshots if you encounter any issues or errors during these steps.

Feel free to reach out if you have any questions or require further assistance.

Thank you for your cooperation and patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community

CommScope RUCKUS Community Forums

Switch icx 7150-c12p is not powering POE, running slow, have to constantly restart.