Switch does not have any power

[manojkr]

Suddenly our ICX 7150-C12P switch went offline. We had no power outage or any other issues. No method gives it power, when plugging and unplugging, no lights power on. I’ve tried to reset and had the same result. I’ve tried a different power cord and same result. It seems to me that it is non-operational. I followed the steps mentioned in one of the Lennar forum:
Solved: RUCKUS Forums - Ruckus switch ICX 7150 does not turn on - Ruckus t... - CommScope RUCKUS Com... with no success. It looks like it is completely dead and needs to be replaced,

Serial Number for switch is FEK3208P12L

[Jayavidhya]

Hi @manojkr 

Please try replacing the another power cord with the switch as mentioned below. Also please share the video of the switch showing no light status and upload the video of the switch using the below link.

Here I attach the link to upload the video.

https://drive.google.com/drive/folders/16lG-j0MSKzjqBJSY4rsgh4myUlseA9bz?usp=sharing

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

[manojkr]

I don’t have permission to upload the video. Please grant the acess.

[manojkr]

You need to grant access to tellmanojkr@gmail.com.

[Imran_ruckus]

Hi @manojkr 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Apologies for the inconvenience.

I have now granted access to the drive; you can now upload the requested Video.

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[manojkr]

I have uploaded the video. Please let me know if you don’t get it.