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Stuck

Cjessee
New Contributor

Tried resetting the ruckus 7150 and stuck still. Tried to reset with software and would not work.  

41 REPLIES 41

Hello @Cjessee ,

Thank you for sharing the response.

From the response shared, I understand that you are stuck while changing into Switching code.

I would request you to please exit from this page and follow the post shared previously.

Please find the necessary resources below to upgrade the Switch using the upgrade tool:

1. Download the Upgrade software for Windows: Link: Upgrade Software for Windows 

2. Access the Upgrade Software User Manual: Link: Upgrade Tool User Guide for Lennar SmartHome users

You may need your Switch IP address, username and password to login to the upgrade tool and complete the upgrade.

Please let us know if you have any queries in this regard.

Thank you for your patience and understanding.

 

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

 

The link you sent under 2 for the manual pulls up a blank page. It says page does not exist? 

Hello @Cjessee ,

Thank you for your response.

May i please know if you are able to access the first link?

It will ask you to enter your Switch IP address, username and password to login to the Switch dashboard.

Please let us know if you have any queries in this regard.

Thank you for your patience and understanding.

 

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

Yes the first link took me to the download which I was able to do. The second link takes me to a page that says this page does not exist. 

Here’s what I get for both 

IMG_5666.png