03-14-2026 12:32 PM
Can you send me the steps to reset the password for this switch and the router
03-16-2026 06:35 AM
Hello @eliyas23 ,
Greetings!!!
Thank you for contacting RUCKUS Lennar Home Community.
I hope you are doing well!!!
Thank you for the information you shared.
As per the case description, I understand that you are looking to reset the Switch credentials.
May I please know if you have tried with the Switch default credentials mentioned below.
Username: super
Password: sp-admin
If the above credentials don’t work, you can try the default credential combinations below as well.

These usernames and passwords are key sensitive, please use capital letters where necessary.
Please let me know if you have any queries in this regard.
Thank you again for your patience.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.
03-16-2026 11:19 AM
| 9:57 AM (1 hour ago) | |||
|
03-16-2026 11:59 AM
Hello @eliyas23 ,
Thank you for the response.
Could you please confirm if you are able to access the CLI of the Switch?
Also, could you please share the screenshot of the error where you are getting stuck?
Once we have the screenshots, we would be able to assist you accordingly.
Thank you for your patience and understanding.
Regards,
Pinky Rajendran
RUCKUS Lennar Home Community
03-16-2026 12:07 PM
I can't access the CLI of the Switch.
