Hi,
I cannot get my Sonos system to connect on the network. They will connect after a long process in the Sonos app and then get bumped off sometime later. I reached out to Sonos, and here is what they said:
“In
some circumstances, the settings that need to be adjusted depend on the type of Ruckus access point that you are using
Setting the surround or sub with Ruckus Wi-Fi due to Ruckus's handling of multicast and broadcast traffic, which Sonos relies on for communication
This are the ones needed to check on Internet Service Provider , if dont have an access to the router settings:
Wifi mode should be set to b/g/n
Don't set the wireless channel to Auto ( Set it to 1,6, 11)
Change 2.4 GHz bandwidth to 20 MHz only.
Set security type to WPA/WPA2
Band Steering should be enabled
UPNP should be enable
QoS turned it off
IGMP Proxy turned it Off
IGMP Snooping turned it on
Fast Roaming, Beamforming and Wireless Isolation should be Off
Turn off Firewall / Disable Block Internet Access / Disable Parental Control”
Can I get help in configuring the network to allow the Sonos to connect?
