Some of the devices are not connecting after power outage

[pjavvaji]

Some of the devices are not connecting after the upgrade. I followed the instructions mentioned below article and switched SPR to SPS but the issue still exists.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Connectivity-issues-still-oc...

Compressed Pri Code size = 28660224, Version:08.0.90dT211 (SPS08090d.bin)
Compressed Sec Code size = 28660224, Version:08.0.90dT211 (SPS08090d.bin)
Compressed Pri Boot Code size = 786944, Version:10.1.15T225 (mnz10115)
Compressed Sec Boot Code size = 786944, Version:10.1.15T225 (mnz10115)

[pjavvaji]

Hello @Imran_ruckus,

Here the version output. Version 8095g is also not working . please check attached screenshot.

SSH@ICX7150-C12 Switch#show version
Copyright (c) Ruckus Networks, Inc. All rights reserved.
UNIT 1: compiled on Sep 22 2019 at 23:54:26 labeled as SPS08090d
(28660224 bytes) from Secondary SPS08090d.bin (UFI)
SW: Version 08.0.90dT211
Compressed Secondary Boot Code size = 786944, Version:10.1.15T225 (mnz1011 5)
Compiled on Thu Jan 31 07:08:55 2019

HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
Serial #:FEK3217R1GL
Software Package: BASE_SOFT_PACKAGE
Current License: 2X1G
P-ASIC 0: type B160, rev 11 Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================
1000 MHz ARM processor ARMv7 88 MHz bus
8192 KB boot flash memory
2048 MB code flash memory
1024 MB DRAM

[Imran_ruckus]

Hi @pjavvaji 

Thank you for the response and the update.

Please try to upgrade using CLI (Option 2).

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[pjavvaji]

No luck with option 2 as well.

[Zairah]

We can see the TFTP error timeout is there and the error code is 5.

Please check IP connectivity from switch to TFTP server and make sure the TFTP server is running.

Also try disabling the firewall in the PC.

Please find the reference guide below for diagnostic error codes:

https://docs.commscope.com/bundle/fastiron-08095-monitoringguide/page/GUID-64C2EDC0-CC65-4244-BD3A-6...

Regards,

Zairah

[Imran_ruckus]

Hi @pjavvaji 

Greetings!!!

Thank you for the response and the detailed information you shared.

Please make sure to use an correct IP Address of the TFTP server. Could you please select different IP Addresses from the ‘Server Interfaces’ and try to run the commands? (Please refer to the below screenshot)

Please follow the below steps as shown in the screenshot.

1. Browse and select the Upgrade folder containing the .bin file. (192.168.0.2 is the TFTP IP address in the below example, please use your TFTP IP address in the same place)

2. Click on ‘Show Dir’>>select 1st file>>hit copy

3. Open the CLI/Telnet and type the below command and copy the SPS08095gufi.bin file by right click on the mouse. (Ex: copy tftp flash <ip address> <right click> primary) Press Enter and now your tftp image will start copying.

copy tftp flash <tftp ip address> SPS08095gufi.bin primary

Please check and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.