Slow or no Connection from the AP's. Also Unleashed app does not show a switch available.

[jmatos14]

Hello. Currently in a Lennar home that I moved in 2 years ago. For a while I've had slow or no connection from the AP's. Also Unleashed app does not show a switch available. I've tried to follow the instructions on other posts but have not been able to solve the issue. Probably because I'm not tech savvy. Is there any way that I can get technical support to direct me or troubleshoot the problem with my system? I have to connect all my Wi-fi devices to the Internet service provider router to be able to use them. But since I have a 2 story house, it does not reach all of the house. The Rockus system was working well until 6 months ago that the issue started. Thanks. 

[Vásquez_Fer]

Hi @Ekt83 

Please try to create a New WLAN and see if you are able to connect it 

Creating a New Wireless WLAN (SSID)

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Creating-a-New-Wireless-WLAN...

Unleashed app : https://www.youtube.com/watch?v=L_oAReVK1qo&t=256s

Best Regards 

Fernando Vasquez