I reported a dead ICX7150-C12P switch last week. I gave all the information using your chat tool. I was never issued an RMA number but was advised the switch would be replaced. I have checked your web site and due date and ticket was closed today. 01/03/2023. Are you sending me a replace switch? I did not receive an RMA number. Can you tell me the status of replacement?
Thank you for the details provided, based on the troubleshooting you have done since the ICX7150 Switch is not linger powering even in directly wire to the power outlet, this unit must be RMA (return merchandise authorization), which means to replace it, please contact us via chat, comment that you already have a post that we have approved the RMA for you, copy the link from this post and paste it into the chat to initiate the unit replacement.