RUCKUS Community Forums will be set to READ-ONLY mode starting Sunday, August 9 at 6 PM EDT / 3 PM PDT while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 10-17.
07-13-2026 07:59 AM
07-23-2026 01:36 PM
Hi jlc2000,
Thank you for posting.
Before we dive into the recommendations from Eero support, I would like to know if we ruled out any hardware issues?
-Checking if the cables are in good conditions and firmly connected
-Trying another port
-Restarting equipment once.
Also, could you please share a description of the network topology? So far I understand you have:
Verizon box/modem > Eero Switch > ICX switch > Ruckus APs. Is this correct?
How are you measuring the speed between the switches? is there any app or tool you are using?
I look forward to your answers, thank you.
