Slow Internet. Possible change from Switch to Router. Read posts, still need help.

[Ollie]

I bought my house back in 2021 and it came with the Ruckus ICX 7150 C08P switch. I have Xfinity internet and when they set it up initially it has worked well. I had my router connected to the switch and I used my wifi access that I created from my router. The past week or week and half our internet has been very weak and unstable so I decided to look into our setup and I noticed that the ruckus switch was also having a wifi access point showing up along with my normal router wifi access points. I have also noticed that when I connect to the Ruckus wifi, the speed is by far faster compared to the speeds on my normal router wifi. I've done reading on these forums and it almost sounds like the issue of my Ruckus switching from a Switch mode to Router mode. I've followed the steps but I cannot get past the terminal login part and accessing my switch. Please help me out if you can. 

[Imran_ruckus]

Hi @Ollie 

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @Ollie 

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @Ollie 

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community