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Slow Download Speeds R710 Unleashed

max_p_eogltxsc8
New Contributor
Strange issue with R710 on latest unleashed firmware. Upload speeds consistently incredible on both laptop and phone but downloads even from 5 ft away never go over 200 but stay consistent through 3 thick walls. Speedflex on android shows 550 up 550 down to AP. Iperf reflects speedtest.net results. Cable shouldn't be the problem as I have plugged my laptop on it and gotten the gigabit fiber speeds I should be getting. I have factory reset it countless times set everything to auto and tried manually setting the bands and channel width, am I missing something? Any help would be appreciated.Image_ images_messages_5f91c3fe135b77e24790df97_43e5db9b2eca36b81d35b46dbdb8f876_RackMultipart20190818868831y92-dc568500-96c2-4610-9714-84fb1bdd684c-743324385.jpg1566155318
379 REPLIES 379

Is the issue described here also causing slow speed on 2.4 ghz? I'm getting very slow d/l (8mbit) and u/l (20mbit) on my 500mbit/40mbit internet connection.

Using two R310 with unleashed 200.7, only happens with 2.4 ghz and is temporarily solved by disabling/enabling wifi on phone.
After that speed is normal again, happening on S7, S8 and S10. But after some time (maybe half hour) it's down to ~8 mbit again.

On 5 ghz I'm seeing same speeds as described in this thread. Issue was not always there and started after a fw update, not sure which.
Made a case at ruckus but was told my support contract ended and was not entitled for help.

Crossing my fingers that the coming update described here will also fix the abysmal performance on 2.4 ghz.

hans_hummer
New Contributor III
Hi guys,
What is the current situation, when will the problem finally be solved? Greetings Mike

mloiterman
New Contributor III
Looks like ZoneDirector 10.4.0.0.98 software was released yesterday.  It contains this note in release documentation:

Resolved an issue with throughput performance in WPA/WAP2 WLANs. [ER-7956]

I'm not as familiar with the unleashed software, but I would imagine they're very closely related.  That said, I do not see an Unleashed update on the site that would correspond to this.

I have not yet updated and wondered if any one else has...


What's a WAP2 WLAN?

it’s a type o ...I think it’s meant to be WPA2 WLAN