cancel
Showing results for 
Search instead for 
Did you mean: 

Slow Download Speeds R710 Unleashed

max_p_eogltxsc8
New Contributor
Strange issue with R710 on latest unleashed firmware. Upload speeds consistently incredible on both laptop and phone but downloads even from 5 ft away never go over 200 but stay consistent through 3 thick walls. Speedflex on android shows 550 up 550 down to AP. Iperf reflects speedtest.net results. Cable shouldn't be the problem as I have plugged my laptop on it and gotten the gigabit fiber speeds I should be getting. I have factory reset it countless times set everything to auto and tried manually setting the bands and channel width, am I missing something? Any help would be appreciated.Image_ images_messages_5f91c3fe135b77e24790df97_43e5db9b2eca36b81d35b46dbdb8f876_RackMultipart20190818868831y92-dc568500-96c2-4610-9714-84fb1bdd684c-743324385.jpg1566155318
379 REPLIES 379

That's the million dollar question isn't it?

michiel_schuite
New Contributor III
It has been months and months and still no solution...  running 200.8.10.3.243 firmware on unleashed R710 and R720 AP's.  Upload speeds are great, download speeds are slower than on 15 year old APPLE wireless routers!  Yes!  Can you believe RUCKUS let's this go on and open?!  We've bought $19 AP's and they are running better than our Rucks AP's.  We will be selling all our Ruckus APs as there is -0- support from them.

And you mean specifically on your iOS phone and an encrypted WLAN?
Do you compare performance with any other type devices?
Do you have a case open I can look into?

Michael. That holds true in my case (iOS). 200.6 works perfectly, but I’d like to manage my switch. A function added in 200.8. The problem consistent across all my apple devices running 200.7 and later.

sander_groen
Contributor
Could it be a wireless chipset driver issue on the AP, which isn't manufactured by ruckus themselves? It could explain why it's taking them so long to troubleshoot and fix? They are at the mercy of the manufacturer?