Slow Download Speeds R710 Unleashed

[max_p_eogltxsc8]

Strange issue with R710 on latest unleashed firmware. Upload speeds consistently incredible on both laptop and phone but downloads even from 5 ft away never go over 200 but stay consistent through 3 thick walls. Speedflex on android shows 550 up 550 down to AP. Iperf reflects speedtest.net results. Cable shouldn't be the problem as I have plugged my laptop on it and gotten the gigabit fiber speeds I should be getting. I have factory reset it countless times set everything to auto and tried manually setting the bands and channel width, am I missing something? Any help would be appreciated.

[michiel_schuite]

I am using RuckusSpeedflex software and that confirms the spdownload speed problem.   Then I used Fing to test the internet speed. Obviously, there is a problem. The download problem is not the incompatibility of unleashed with Speedtest. There is a real download problem!!!  Come on guys, get this issue fixed already. I’m sure you’re losing customers...  don’t you care?!

[hayward_kong]

If you are using SpeedFlex best to run the SpeedFlex on a wired AP that you are not connected to via WiFi .

[seth_johnson_30]

I get totally different results using the freestanding SpeedFlex mobile app vs the test built into Unleashed. Neither SpeedFlex test required an internet connection, but the freestanding SpeedFlex app matches what I get from a single connection on Speedtest with a gigabit up/down connection.

[seth_johnson_30]

[richard_martin_]

Earlier today I had a very short phone call with my "Technical Support Engineer" which resulted in the following:

-They've admitted that this is an ongoing issue which they were finally able to replicate in their labs, and promised an updated firmware "soon" to address the problem.  
-Despite asking them not to, they closed my case since my name was added to a larger case including all other users.  

Put simply, felt pretty "blown off", and I'm not holding my breath on any updates.  Pretty frustrating since I'm $$$ invested in a Ruckus Network.  

Good luck all, I'm going to start looking at other WAP options.