Slow Download Speeds R710 Unleashed

[max_p_eogltxsc8]

Strange issue with R710 on latest unleashed firmware. Upload speeds consistently incredible on both laptop and phone but downloads even from 5 ft away never go over 200 but stay consistent through 3 thick walls. Speedflex on android shows 550 up 550 down to AP. Iperf reflects speedtest.net results. Cable shouldn't be the problem as I have plugged my laptop on it and gotten the gigabit fiber speeds I should be getting. I have factory reset it countless times set everything to auto and tried manually setting the bands and channel width, am I missing something? Any help would be appreciated.

[michiel_schuite]

I just replaced two R700 and a ZA1200 with an R710 Unleashed and an R720 Unleashed.  Same exact location, hard wiring and setup, latest firmware (as of Feb3, 2020).  I also see speeds less than 1/2 of the previous setup.  Somehow, the Unleashed setup refuses to give the same throughput.

[hayward_kong]

Bug with the firmware with 802.11ac wave 2 APs. Bug becomes more serious with 200.7.x firmware and sticks around with 200.8.x for whatever reason ruckus engineer support is having trouble reproducing the problem in house at their labs.

[michiel_schuite]

I'm using these 2 AP's at home, maybe it's more obvious when there are just a few clients?  With few clients, it's exceedingly obvious that you're just not getting the throughput.  With just 1 computer downloading / speed testing, the problem is very obvious.

[hayward_kong]

Ok.... I traced it down to when WIFI AC performance starts to get slower. I tested on my R710 with all other APs unplugged so things would be consistent. I started with unleashed firmware 200.2.x , but could not test it with speedflex since speedflex was not supported until 200.3.x.

Wifi speeds on 200.3.x  firmware
on average

533.6 mbps down
779.3 mbps up

Wifi speed on 200.4.x firmware
569 mbps down
759 mbps up

Wifi speed on 200.5.x firmware
336 mbps down
615 mbps up

Note this was done on a Ipad pro 12.9 inch 2018 model which should have two antenna streams.


So starting with firmware 200.5.x  and through 200.6.x wifi speeds dropped a bit from the 500ish mbps range down to the 300 mbps range...

I know the R510 on the 200.6. x firmware averages on the high 250mbps


Also I do believe th R500 and R600 is also affected. I do also have access the A R500 to test.... and as well as R510, and R610.

I do believe the firmware changes with 200.5.x  impact the wifi speeds... and somehow this got made worse on firmware 200.7.x

This is really bad.. I can get faster speeds on a consumer  802.11ac router... starting with firmware 200.5.

Anyway one else wants to test my conclusions with firmware 200.4.x for those that have R510, R610, R710 and R310, R500, R600.?

[hayward_kong]

again I kept everything at the same channel and 80hz ... so only difference is firmware