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Slow Download Speeds R710 Unleashed

max_p_eogltxsc8
New Contributor
Strange issue with R710 on latest unleashed firmware. Upload speeds consistently incredible on both laptop and phone but downloads even from 5 ft away never go over 200 but stay consistent through 3 thick walls. Speedflex on android shows 550 up 550 down to AP. Iperf reflects speedtest.net results. Cable shouldn't be the problem as I have plugged my laptop on it and gotten the gigabit fiber speeds I should be getting. I have factory reset it countless times set everything to auto and tried manually setting the bands and channel width, am I missing something? Any help would be appreciated.Image_ images_messages_5f91c3fe135b77e24790df97_43e5db9b2eca36b81d35b46dbdb8f876_RackMultipart20190818868831y92-dc568500-96c2-4610-9714-84fb1bdd684c-743324385.jpg1566155318
379 REPLIES 379

hayward_kong
Contributor III
Ventsislav Velkov,

          Do you mind testing and take your R320 offline for now... Just curious see what you get with firmware 200.4.x.

sergiosoto78
New Contributor III
I’ll test it tomorrow morning on the 510.

Do you have a link to the firmware?

These are my top speeds as of October after downgrading to 200.6.x.

Image_ images_messages_5f91c458135b77e247a37a32_272167693bb0157a7449eeff01e7ff00_RackMultipart20191205125591gbg-e77b6139-b029-457c-9b44-38cd01e55fdb-2124751918.jpeg1575575652

michael_brado
Esteemed Contributor II
Yes, this one please:

https://support.ruckuswireless.com/software/2253-ruckus-unleashed-ap-200-7-10-202-92-ga-refresh2-sof...
Free to download for all users (you only need an email address for a guest account on our Support portal).

sergiosoto78,

here's the link for unleashed 200.4.x
https://support.ruckuswireless.com/software/1224-ruckus-unleashed-ap-200-4-9-13-47-ga-software-relea...


be sure to save settings for 200.6.x so you don't have to reconfigure anything if you do any advanced functions.. when and if you restore it back to 200.6.x

Also what's your speed of your broadband again when plugged in direct?

Also I have a suggestion instead of using speedtest app which really only tests your throughput through your internet speed... try downloading Ruckus Speedflex app for iOS and Android. SInce it just tests the actually wifi speed from your device to the Ruckus R510. You'll also need to know your ip address of your ruckus R510.



michael_brado
Esteemed Contributor II
If anyone did an Online upgrade to the 200.8 beta that was exposed briefly as we tested with IT, please download your Master AP model of Unleashed 200.7.10.202.92 (GA Refresh2) and do a Manual downgrade.

https://support.ruckuswireless.com/products/82-unleashed-and-multi-site-manager#firmwares

The Beta code isn't quite ready for prime time (still a couple bugs, etc) yet, and we may have 200.8 GA this month* (target ETA now Xmas week)

An online upgrade/downgrade version check will not go back to 200.7 release, thanks.