Set up

[tboutte25]

I've never set up my ruckus unleashed. Attempting to do so today and I can't access "configure me" to get the WLANXXXXX. I have 2 green lights and 2 amber lights. Do I need to do a hard reset?

[Squozen]

Try connecting via ethernet?

[Imran_ruckus]

Hi @tboutte25 
Greetings!!!

Thank you for contacting the RUCKUS Community forums.

To assist you further, could you please let me know if this is a Lennar Home RUCKUS setup?

Please confirm.

Thank you again.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community

[tboutte25]

Yes it is. 

[Imran_ruckus]

Hi @tboutte25 

Greetings!!!

Thank you for reaching out to RUCKUS Lennar Home Community.

I trust this message finds you well. 

Your recent inquiry regarding the hard reset procedure for your RUCKUS R510 Access Points has been duly noted. For detailed guidance, please consult our RUCKUS Lennar Knowledge Base self-help article, which outlines the factory reset process for RUCKUS Access Points. You can access the article through the following link: 

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Factory-reset-process-of-the...

Should you encounter any difficulties while following the outlined steps, please do not hesitate to contact us for further assistance. 

We appreciate your patience and cooperation in this matter.

Best regards,

Imran Sanadi  
RUCKUS Lennar Home Community