Ruckus system randomly cycling

[ajc]

My home has  ICX7150-C12-Switch and 2 r510 ap.  The Ruckus system seems to reset randomly.  The ATT fiber router/modem is not as internet is available through ATT.  The switch does not show up in the Unleashed app but the access points do.  I connected my laptop directly to the switch but cannot get pass the login (192.168.1.100) using any of the passwords I originally got from the tech ( super &sp-admin, admin & ruckus). Called Ruckus and they say i must post to forum.  Any assistance would be appreciated.  Home built in 2019.

[ajc]

The log exceed 20000 characters so i am attaching first part.  Note I have one of the access points unplugged, but plugged it back in about 15 minutes before generating the log.

telnet@ICX7150-C12 Switch>show log

Syslog logging: enabled ( 0 messages dropped, 0 flushes, 1 overruns)

    Buffer logging: level ACDMEINW, 4000 messages logged

    level code: A=alert C=critical D=debugging M=emergency E=error

                I=informational N=notification W=warning

Static Log Buffer:

Jun  9 06:14:51:I:System: Stack unit 1 POE  PS 1, Internal Power supply  with 124000 mwatts capacity is up

Dynamic Log Buffer (4000 lines):

Jun 12 15:10:54:I:Security: telnet login by un-authenticated telnet user from src IP 192.168.1.119 from src MAC ac74.b1bc.a264 to USER EXEC mode

Jun 12 15:05:31:I:STP: VLAN 1 Port 1/1/3 STP State -> FORWARDING (FwdDlyExpiry)

Jun 12 15:05:29:I:STP: VLAN 1 Port 1/1/3 STP State -> LEARNING (FwdDlyExpiry)

Jun 12 15:05:27:I:STP: VLAN 1 Port 1/1/3 STP State -> LISTENING (MakeFwding)

Jun 12 15:05:27:I:System: Interface ethernet 1/1/3, state up

Jun 12 15:05:08:I:System: Interface ethernet 1/1/3, state down

Jun 12 15:05:08:I:STP: VLAN 1 Port 1/1/3 STP State -> DISABLED (PortDown)

Jun 12 15:05:08:I:STP: VLAN 1 Port 1/1/3 STP State -> FORWARDING (PortDown)

Jun 12 15:04:51:I:STP: VLAN 1 Port 1/1/3 STP State -> FORWARDING (FwdDlyExpiry)

Jun 12 15:04:49:I:STP: VLAN 1 Port 1/1/3 STP State -> LEARNING (FwdDlyExpiry)

Jun 12 15:04:46:I:STP: VLAN 1 Port 1/1/3 STP State -> LISTENING (MakeFwding)

Jun 12 15:04:46:I:System: Interface ethernet 1/1/3, state up

Jun 12 15:04:24:I:System: PoE: Power enabled on port 1/1/3.

Jun 12 01:04:55:I:STP: VLAN 1 Port 1/1/12 STP State -> FORWARDING (FwdDlyExpiry)

Jun 12 01:04:53:I:STP: VLAN 1 Port 1/1/12 STP State -> LEARNING (FwdDlyExpiry)

Jun 12 01:04:50:I:STP: VLAN 1 Port 1/1/12 STP State -> LISTENING (MakeFwding)

Jun 12 01:04:50:I:System: Interface ethernet 1/1/12, state up

Jun 12 01:04:47:I:System: Interface ethernet 1/1/12, state down

Jun 12 01:04:47:I:STP: VLAN 1 Port 1/1/12 STP State -> DISABLED (PortDown)

Jun 12 01:04:47:I:STP: VLAN 1 Port 1/1/12 STP State -> LISTENING (PortDown)

Jun 12 01:04:47:I:STP: VLAN 1 Port 1/1/12 STP State -> LISTENING (MakeFwding)

Jun 12 01:04:47:I:System: Interface ethernet 1/1/12, state up

Jun 12 01:04:44:I:System: Interface ethernet 1/1/12, state down

Jun 12 01:04:44:I:STP: VLAN 1 Port 1/1/12 STP State -> DISABLED (PortDown)

Jun 12 01:04:44:I:STP: VLAN 1 Port 1/1/12 STP State -> FORWARDING (PortDown)

Jun 12 01:04:18:I:STP: VLAN 1 Port 1/1/12 STP State -> FORWARDING (FwdDlyExpiry)

Jun 12 01:04:16:I:STP: VLAN 1 Port 1/1/12 STP State -> LEARNING (FwdDlyExpiry)

Jun 12 01:04:13:I:STP: VLAN 1 Port 1/1/12 STP State -> LISTENING (MakeFwding)

Jun 12 01:04:13:I:System: Interface ethernet 1/1/12, state up

Jun 12 01:04:10:I:System: Interface ethernet 1/1/12, state down

Jun 12 01:04:10:I:STP: VLAN 1 Port 1/1/12 STP State -> DISABLED (PortDown)

Jun 12 01:04:10:I:STP: VLAN 1 Port 1/1/12 STP State -> FORWARDING (PortDown)

Jun 12 01:03:20:I:STP: VLAN 1 Port 1/1/12 STP State -> FORWARDING (FwdDlyExpiry)

Jun 12 01:03:18:I:STP: VLAN 1 Port 1/1/12 STP State -> LEARNING (FwdDlyExpiry)

Jun 12 01:03:15:I:STP: VLAN 1 Port 1/1/12 STP State -> LISTENING (MakeFwding)

Jun 12 01:03:15:I:System: Interface ethernet 1/1/12, state up

Jun 12 01:03:12:I:System: Interface ethernet 1/1/12, state down

Jun 12 01:03:12:I:STP: VLAN 1 Port 1/1/12 STP State -> DISABLED (PortDown)

Jun 12 01:03:12:I:STP: VLAN 1 Port 1/1/12 STP State -> FORWARDING (PortDown)

Jun 12 01:02:48:I:STP: VLAN 1 Port 1/1/12 STP State -> FORWARDING (FwdDlyExpiry)

Jun 12 01:02:46:I:STP: VLAN 1 Port 1/1/12 STP State -> LEARNING (FwdDlyExpiry)

Jun 12 01:02:43:I:STP: VLAN 1 Port 1/1/12 STP State -> LISTENING (MakeFwding)

Jun 12 01:02:43:I:System: Interface ethernet 1/1/12, state up

Jun 12 01:02:40:I:System: Interface ethernet 1/1/12, state down

Jun 12 01:02:40:I:STP: VLAN 1 Port 1/1/12 STP State -> DISABLED (PortDown)

Jun 12 01:02:40:I:STP: VLAN 1 Port 1/1/12 STP State -> FORWARDING (PortDown)

Jun 12 01:01:51:I:STP: VLAN 1 Port 1/1/12 STP State -> FORWARDING (FwdDlyExpiry)

Jun 12 01:01:49:I:STP: VLAN 1 Port 1/1/12 STP State -> LEARNING (FwdDlyExpiry)

Jun 12 01:01:46:I:STP: VLAN 1 Port 1/1/12 STP State -> LISTENING (MakeFwding)

Jun 12 01:01:46:I:System: Interface ethernet 1/1/12, state up

Jun 12 01:01:43:I:System: Interface ethernet 1/1/12, state down

Jun 12 01:01:43:I:STP: VLAN 1 Port 1/1/12 STP State -> DISABLED (PortDown)

Jun 12 01:01:43:I:STP: VLAN 1 Port 1/1/12 STP State -> FORWARDING (PortDown)

Jun 12 01:01:18:I:STP: VLAN 1 Port 1/1/12 STP State -> FORWARDING (FwdDlyExpiry)

Jun 12 01:01:16:I:STP: VLAN 1 Port 1/1/12 STP State -> LEARNING (FwdDlyExpiry)

Jun 12 01:01:13:I:STP: VLAN 1 Port 1/1/12 STP State -> LISTENING (MakeFwding)

Jun 12 01:01:13:I:System: Interface ethernet 1/1/12, state up

Jun 12 01:01:10:I:System: Interface ethernet 1/1/12, state down

Jun 12 01:01:10:I:STP: VLAN 1 Port 1/1/12 STP State -> DISABLED (PortDown)

Jun 12 01:01:10:I:STP: VLAN 1 Port 1/1/12 STP State -> FORWARDING (PortDown)

Jun 12 01:00:19:I:STP: VLAN 1 Port 1/1/12 STP State -> FORWARDING (FwdDlyExpiry)

Jun 12 01:00:17:I:STP: VLAN 1 Port 1/1/12 STP State -> LEARNING (FwdDlyExpiry)

Jun 12 01:00:14:I:STP: VLAN 1 Port 1/1/12 STP State -> LISTENING (MakeFwding)

Jun 12 01:00:14:I:System: Interface ethernet 1/1/12, state up

Jun 12 01:00:11:I:System: Interface ethernet 1/1/12, state down

Jun 12 01:00:11:I:STP: VLAN 1 Port 1/1/12 STP State -> DISABLED (PortDown)

Jun 12 01:00:11:I:STP: VLAN 1 Port 1/1/12 STP State -> FORWARDING (PortDown)

Jun 12 00:59:48:I:STP: VLAN 1 Port 1/1/12 STP State -> FORWARDING (FwdDlyExpiry)

Jun 12 00:59:46:I:STP: VLAN 1 Port 1/1/12 STP State -> LEARNING (FwdDlyExpiry)

Jun 12 00:59:43:I:STP: VLAN 1 Port 1/1/12 STP State -> LISTENING (MakeFwding)

Jun 12 00:59:43:I:System: Interface ethernet 1/1/12, state up

Jun 12 00:59:40:I:System: Interface ethernet 1/1/12, state down

Jun 12 00:59:40:I:STP: VLAN 1 Port 1/1/12 STP State -> DISABLED (PortDown)

Jun 12 00:59:40:I:STP: VLAN 1 Port 1/1/12 STP State -> FORWARDING (PortDown)

Jun 12 00:58:49:I:STP: VLAN 1 Port 1/1/12 STP State -> FORWARDING (FwdDlyExpiry)

Jun 12 00:58:47:I:STP: VLAN 1 Port 1/1/12 STP State -> LEARNING (FwdDlyExpiry)

Jun 12 00:58:44:I:STP: VLAN 1 Port 1/1/12 STP State -> LISTENING (MakeFwding)

Jun 12 00:58:44:I:System: Interface ethernet 1/1/12, state up

Jun 12 00:58:41:I:System: Interface ethernet 1/1/12, state down

Jun 12 00:58:41:I:STP: VLAN 1 Port 1/1/12 STP State -> DISABLED (PortDown)

Jun 12 00:58:41:I:STP: VLAN 1 Port 1/1/12 STP State -> FORWARDING (PortDown)

Jun 12 00:58:17:I:STP: VLAN 1 Port 1/1/12 STP State -> FORWARDING (FwdDlyExpiry)

Jun 12 00:58:15:I:STP: VLAN 1 Port 1/1/12 STP State -> LEARNING (FwdDlyExpiry)

Jun 12 00:58:13:I:STP: VLAN 1 Port 1/1/12 STP State -> LISTENING (MakeFwding)

Jun 12 00:58:13:I:System: Interface ethernet 1/1/12, state up

Jun 12 00:58:10:I:System: Interface ethernet 1/1/12, state down

Jun 12 00:58:10:I:STP: VLAN 1 Port 1/1/12 STP State -> DISABLED (PortDown)

Jun 12 00:58:10:I:STP: VLAN 1 Port 1/1/12 STP State -> FORWARDING (PortDown)

Jun 12 00:57:18:I:STP: VLAN 1 Port 1/1/12 STP State -> FORWARDING (FwdDlyExpiry)

Jun 12 00:57:16:I:STP: VLAN 1 Port 1/1/12 STP State -> LEARNING (FwdDlyExpiry)

Jun 12 00:57:13:I:STP: VLAN 1 Port 1/1/12 STP State -> LISTENING (MakeFwding)

Jun 12 00:57:13:I:System: Interface ethernet 1/1/12, state up

Jun 12 00:57:11:I:System: Interface ethernet 1/1/12, state down

Jun 12 00:57:11:I:STP: VLAN 1 Port 1/1/12 STP State -> DISABLED (PortDown)

Jun 12 00:57:11:I:STP: VLAN 1 Port 1/1/12 STP State -> FORWARDING (PortDown)

Jun 12 00:56:47:I:STP: VLAN 1 Port 1/1/12 STP State -> FORWARDING (FwdDlyExpiry)

Jun 12 00:56:45:I:STP: VLAN 1 Port 1/1/12 STP State -> LEARNING (FwdDlyExpiry)

Jun 12 00:56:42:I:STP: VLAN 1 Port 1/1/12 STP State -> LISTENING (MakeFwding)

Jun 12 00:56:42:I:System: Interface ethernet 1/1/12, state up

Jun 12 00:56:40:I:System: Interface ethernet 1/1/12, state down

Jun 12 00:56:40:I:STP: VLAN 1 Port 1/1/12 STP State -> DISABLED (PortDown)

Jun 12 00:56:40:I:STP: VLAN 1 Port 1/1/12 STP State -> FORWARDING (PortDown)

Jun 12 00:55:50:I:STP: VLAN 1 Port 1/1/12 STP State -> FORWARDING (FwdDlyExpiry)

Jun 12 00:55:48:I:STP: VLAN 1 Port 1/1/12 STP State -> LEARNING (FwdDlyExpiry)

Jun 12 00:55:45:I:STP: VLAN 1 Port 1/1/12 STP State -> LISTENING (MakeFwding)

Jun 12 00:55:45:I:System: Interface ethernet 1/1/12, state up

Jun 12 00:55:43:I:System: Interface ethernet 1/1/12, state down

Jun 12 00:55:43:I:STP: VLAN 1 Port 1/1/12 STP State -> DISABLED (PortDown)

Jun 12 00:55:43:I:STP: VLAN 1 Port 1/1/12 STP State -> FORWARDING (PortDown)

Jun 12 00:55:17:I:STP: VLAN 1 Port 1/1/12 STP State -> FORWARDING (FwdDlyExpiry)

Jun 12 00:55:15:I:STP: VLAN 1 Port 1/1/12 STP State -> LEARNING (FwdDlyExpiry)

Jun 12 00:55:12:I:STP: VLAN 1 Port 1/1/12 STP State -> LISTENING (MakeFwding)

Jun 12 00:55:12:I:System: Interface ethernet 1/1/12, state up

Jun 12 00:55:09:I:System: Interface ethernet 1/1/12, state down

Jun 12 00:55:09:I:STP: VLAN 1 Port 1/1/12 STP State -> DISABLED (PortDown)

Jun 12 00:55:09:I:STP: VLAN 1 Port 1/1/12 STP State -> FORWARDING (PortDown)

Jun 12 00:54:18:I:STP: VLAN 1 Port 1/1/12 STP State -> FORWARDING (FwdDlyExpiry)

Jun 12 00:54:16:I:STP: VLAN 1 Port 1/1/12 STP State -> LEARNING (FwdDlyExpiry)

Jun 12 00:54:13:I:STP: VLAN 1 Port 1/1/12 STP State -> LISTENING (MakeFwding)

Jun 12 00:54:13:I:System: Interface ethernet 1/1/12, state up

Jun 12 00:54:10:I:System: Interface ethernet 1/1/12, state down

[Jayavidhya]

Hi @ajc 

Based on the description it seems like SSH and LLDP were not enabled, so please try to upgrade it using the below commands.

Switch(config)#configure terminal

Switch(config)#crypto key generate

Switch(config)#aaa authentication login default local

Switch(config)#lldp run

Switch(config)#write memory

Note: give 10 minutes after changes, if it does not join, hit add from the Unleashed dashboard.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

[ajc]

Unable to login with all the suggested passwords.  I tried to reset passwords using the suggested links but cannot get the terminal to accept input in boot.  Tried both Mobaxterm and Putty.  attaching screen shot below.

Ruckus Networks Bootloader: 10.1.26T225 (Nov 29 2022 - 04:43:18 -0800)

Booted from partition 2

DRAM:  Validate Shmoo parameters stored in flash ..... OK

ICX7150-12 (POE), PVT1

SYS CPLD VER: 0x4 Released Ver: 0xa

Crashkernel Disabled

device 0 offset 0xbfe00, size 0x200

Enter 'b' to stop at boot monitor:  0

device 0 offset 0x0, size 0xc0000

Uboot Checksum Verification: PASS

bootdelay: ===

Booting image from Primary

NAND read: device 0 offset 0x0, size 0x2000000

 33554432 bytes read: OK

Image Checksum Verification: PASS

## Loading kernel from FIT Image at 70000200 ...

   Using 'conf@1' configuration

   Trying 'kernel@2' kernel subimage

     Description:  Ruckus Linux MN VER=08.0.95k

     Type:         Kernel Image

     Compression:  lzma compressed

     Data Start:   0x7024fac8

     Data Size:    2400635 Bytes = 2.3 MiB

     Architecture: ARM

     OS:           Linux

     Load Address: 0x61008000

     Entry Point:  0x61008000

     Hash algo:    crc32

     Hash value:   e0295445

## Loading kernel from FIT Image at 70000200 ...

   Using 'conf@1' configuration

   Trying 'kernel@2' kernel subimage

     Description:  Ruckus Linux MN VER=08.0.95k

     Type:         Kernel Image

     Compression:  lzma compressed

     Data Start:   0x7024fac8

     Data Size:    2400635 Bytes = 2.3 MiB

     Architecture: ARM

     OS:           Linux

     Load Address: 0x61008000

     Entry Point:  0x61008000

     Hash algo:    crc32

     Hash value:   e0295445

   Verifying Hash Integrity ... crc32+ OK

## Loading ramdisk from FIT Image at 70000200 ...

   Using 'conf@1' configuration

   Trying 'ramdisk@1' ramdisk subimage

     Description:  Ramdisk -rootfs

     Type:         RAMDisk Image

     Compression:  lzma compressed

     Data Start:   0x704a0638

     Data Size:    24878012 Bytes = 23.7 MiB

     Architecture: ARM

     OS:           Linux

     Load Address: 0x00000000

     Entry Point:  0x00000000

     Hash algo:    crc32

     Hash value:   907251b3

   Verifying Hash Integrity ... crc32+ OK

## Loading fdt from FIT Image at 70000200 ...

   Using 'conf@1' configuration

   Trying 'fdt@3' fdt subimage

     Description:  Flattened Device Tree blob

     Type:         Flat Device Tree

     Compression:  uncompressed

     Data Start:   0x7049e3a0

     Data Size:    8671 Bytes = 8.5 KiB

     Architecture: ARM

     Hash algo:    crc32

     Hash value:   85a08cb4

   Verifying Hash Integrity ... crc32+ OK

   Loading fdt from 0x7049e3a0 to 0x65008000

   Booting using the fdt blob at 0x65008000

   Uncompressing Kernel Image ... OK

   Using Device Tree in place at 65008000, end 6500d1de

Starting kernel ...

Mounting file system...

Mounting file system...

booting with 4.4 kernel

NAND Type: Micron NAND 2GiB (x 1)

Mounting file system.PLATFORM MN

..

booting with 4.4 kernel

NAND Type: Micron NAND 2GiB (x 1)

dd cmd: UBI

Mounting file system.PLATFORM MN

..

booting with 4.4 kernel

NAND Type: Micron NAND 2GiB (x 1)

dd cmd: UBI

Mounting file system.PLATFORM MN

..

booting with 4.4 kernel

NAND Type: Micron NAND 2GiB (x 1)

dd cmd: UBI

Mounting file system.PLATFORM MN

..

[ajc]

Hi

Tried the various password combinations and none work when I log in from the ruckus web page at 192.168.1.100.  I tried to login via wifi and via ethernet.  I am able to login from the app but cannot see the switch in the app.  The app login credentials does not work on the webpage.  

One r510 has all LED green except AIR is unlit.

Second r510 has all LED Lit except CTL and AIR are unlit.

[Jayavidhya]

Hi @ajc 

If the credentials doesn't work we need to perform the password recovery process.

We need physical access to the ICX-7150-Using the console connection 

Here is a short guide :

How to console in the ICX-7150-C12P

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-71...

Short Guide for password recovery : 

https://support.purdi.com/hc/en-gb/articles/360016495292-Ruckus-ICX-Password-Recovery-Resetting-a-Sw...

Video link as reference : https://www.youtube.com/watch?v=XJS28DWbHM4

1.Start a CLI session over the serial ( console access) interface to the RUCKUS ICX device.

2-Enter OS mode. This uses a key combination and drops below the fastiron operating system

Key Combination: Ctrl+y, release, tap 'm', tap 'Enter'

OS>

4-just write reset

OS>reset

5-.While the system is booting, before the initial system prompt appears,
enter b to enter the boot monitor mode.

Enter 'b' to stop at boot monitor: 0

In this Part you have to press B before the counter ends

6-Enter no password. (You cannot abbreviate this command.)

ICX7650-Boot> no password
00 00 00 00
OK! Skip password check when the system is up.

7-Enter boot. This command causes the device to bypass the system password
check.

ICX7650-Boot> boot

8-After the console prompt reappears, assign a new password.

device> enabledevice# configure terminal
device(config)# username USERNAME password PASSWORD

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community