Hi, I bought my house from lennar with the ruckus system installed. But I changed my internet company recently to T-Mobile, and since then, my internet is working only where the T-Mobile tower is located. It’s Urgent please, because my tv, my Alexa, and everything else is not connected to the internet. Need URGENT SUPPORT. Thank 🙏🏻
Thanks for your reply. I have one switch : CX 7150-C12P
And 2 access points.
The access point in the ground floor has only one red light in the PWR.
The second access point (in upper floor where the switch is) has all green except the air, and the PWR is flashing green.
The switch lights are attached in a picture below .
My first question is about the right set up of the cables to the the switch after changing the internet company. The previous ATT modem was connected to the switch(don’t remember how), the actual T-Mobile 5G tower has to stand alone near a window!!!
the second question is : should I reset the switch and the access points to get this problem fixed. ( no internet in all the house except by wire).