Ruckus system not working properly after change internet company

[Btissam]

Hi, I bought my house from lennar with the ruckus system installed. But I changed my internet company recently to T-Mobile, and since then, my internet is working only where the T-Mobile tower is located. It’s Urgent please, because my tv, my Alexa, and everything else is not connected to the internet. Need URGENT SUPPORT. Thank 🙏🏻

[Btissam]

I did changed it, but this is not coming from the router, because I don’t have a router, I have a T-Mobile gateway that is located in a different room . The wire you asked me to change comes from here:

 

[Jayavidhya]

Hi @Btissam 

Thanks for your response,

Please try to reset the switch using the below steps and let us know the result.

1-Please try to disconnect from the Power outlet the ICX- 7150 and reconnect it.

2-Please try to press the reset button using a paper click or a small stick 

1.  Remove power from the switch.
2. Press and hold the Reset button while applying power to the switch.
3. After all the system LEDs flash amber, release the Reset button.

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-D3B5DB74-53A7-4F8D-82F9-6EB600879EE...

Video link:https://www.youtube.com/watch?v=6jHMTdo_hK4

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

[Btissam]

 

Thank you, I did the reset, and the light in the switch look all green ( picture attached). What should I do next please? 

[Btissam]

 

[Btissam]

Should I bring the T-Mobile gateway tower next to the switch and connect it to it?